It is 4° in Bansko now. broken clouds

USEFUL ARTICLES

Restaurant owner checks online reviews on Google - reputation management

Responding to Bad Reviews: How to Turn “Haters” into Loyal Customers

A waiter offers dessert to customers - an example of successful upselling in a restaurant

Upselling in the Restaurant: The Art of Selling More Without Being Annoying

Properly selected music for a restaurant creates coziness and retains customers.

Music for a venue: Licenses, Fines and Turnover

Photographing food with a phone in a tavern - an example of good composition and natural light

Taking Food Photos with Your Phone: 5 Tricks for More Customers

Example of an engineering menu with properly arranged dishes and prices

Menu Engineering: 4 Secrets to Higher Restaurant Turnover

A professional waiter serves wine in a restaurant - an example of good service

Restaurant Service: 3 Golden Rules for High Turnover and Satisfied Customers

Hotel Management Handbook in Bansko - Owners Academy

Complete Guide to Hotel Management in Bansko: Owners Academy

Traditional Bansko breakfast with homemade mekitsi, cheese and jam in a hotel restaurant

Hotel Breakfast: How to Raise the Score with Local Foods

A tablet graphic illustrating price psychology with three options: Standard (40 EUR), Standard + Breakfast (55 EUR) and Deluxe Package (60 EUR).

Price Psychology: How to Sell More Expensively in Bansko Without Losing Customers

Service Recovery Paradox Scheme - Turning a Dissatisfied Guest into a Loyal Customer

From scandal to loyal customer: Dealing with difficult guests and crises

A maid disinfects and places sanitary tape on the remote control in a hotel room

Cleanliness Sells: The Secrets of 5-Star Maid Hygiene and Control

A warm welcome to guests at a hotel in Bansko with tea and a smile at the reception

Welcoming Guests: Psychology of the First 15 Minutes at the Hotel