Bansko Regional Police Department: address, contacts and main functions

Security and public order are the basis of the peaceful stay of every resident and guest of one of the largest tourist centers in the Balkans. The Regional Directorate of the Ministry of Internal Affairs of the Republic of Bulgaria - Blagoevgrad plays a key role in maintaining safety, especially in the dynamic environment of the active ski season. Whether you are a digital nomad living in the city or a tourist visiting for the weekend, knowing the coordinates and functions of the local police department is essential. In this guide you will find everything you need for the work of law enforcement agencies in the region.

Contacts and Location of RU – Bansko

The regional office is strategically located to ensure a rapid response both in the central city area and at the city exits in the direction of Razlog and Dobrinishte.

Address:	city. Bansko, ул. „Глазне“ №39 А
Duty department (Phone):	0749 88660
Email:	[email protected]
Emergency number:	112 (24/7)

Working hours and reception of citizens

For administrative services and inquiries, the management has fixed reception hours:

Monday – Friday: 08:30 a.m. – 5:30 p.m. (with a break for disinfection/lunch).
Bulgarian Identity Documents Service (BID): 08:30 a.m. – 4:30 p.m.

Main functions and activities of Bansko Police

The scope of activity of Bansko Regional Police Department is extensive, given the specifics of the mountainous terrain and the huge flow of people. The main responsibilities include:

Preservation of public order: Patrolling the urban environment, parks and areas around the cable car base station.
Countering crime: Preventing and detecting theft, fraud and public order violations.
Road safety: Traffic control on the main arteries (including the road to The Shiligarnika) and alcohol and drug checks.
Administrative services: Issuance and replacement of ID cards, international passports and driver's licenses.

💡 Did you know that?

During the winter season, joint police patrols with international participation (police officers from Greece and Romania) operate in Bansko to facilitate communication with foreign tourists.

Safety for tourists and digital nomads

Bansko is known as a safe town, but it is always good to follow basic safety rules. Bansko Police advise:

Ski slope safety

Security control in the ski area is carried out jointly with the Mountain Rescue Service (MES). Ski police monitors compliance with traffic rules on the slopes and prevents riding outside the designated areas, which often leads to accidents.

Theft prevention

Although rare, pickpocketing can happen in crowded restaurants or in the lift queue. Always keep an eye on your personal belongings and do not leave your ski equipment unattended in front of taverns and bars.

How to react when you need assistance?

If you become a victim of a crime or witness an incident within the territory of the Bansko municipality, follow these steps:

Call immediately. tel. 112.
Try to indicate your exact location (use landmarks or Google Maps coordinates).
If you need to file a complaint, visit the Bansko Regional Office building at 39 A, Glazne Street in person, by bringing an identity document.

For consultations on non-urgent matters, you can use email. [email protected].

Social initiatives: "Children's Police Department"„

Bansko Police is an active participant in public life. The Children's Police Department program teaches children from local schools (such as Neofit Rilski Secondary School) discipline, legal knowledge, and self-defense techniques. These preventive campaigns aim to build trust between young people and law enforcement.

Conclusion

The work of Regional Administration – Bansko is fundamental to the city's image as a global destination. Thanks to the 24/7 presence of patrols and active work with the local municipality, Bansko remains one of the safest places to live, work and travel in Bulgaria.

Note: The information is current as of 2026. In case of changes in telephone numbers or address, please follow the official website of the Ministry of Interior.